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<title mode="escaped" type="text/html">Security &amp; Technical Support Information</title>
<tagline mode="escaped" type="text/html">CONNECTTO.NET The Reliable ISP - 

We will post system messages, help, security and support for our customers here. We may also post general help, tips and interesting content. Please feel free to post your comments.</tagline>
<link href="http://members.connectto.net/techsup_blog.htm" rel="alternate" title="Security &amp; Technical Support Information" type="text/html"/>
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<modified>2005-08-25T18:51:36Z</modified>
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<link href="https://www.blogger.com/atom/10442576/112499589602754426" rel="service.edit" title="Compare ISP's !" type="application/atom+xml"/>
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<issued>2005-08-25T11:50:00-07:00</issued>
<modified>2005-08-25T18:51:36Z</modified>
<created>2005-08-25T18:51:36Z</created>
<link href="http://members.connectto.net/2005/08/compare-isps.htm" rel="alternate" title="Compare ISP's !" type="text/html"/>
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<span style="color:#ff0000;">This page will give you comparisons of some ISP's. All of the information was gathered from the websites of the ISP's listed on this page.<br/>Compare ISP Pricing! </span>
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<author>
<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
</author>
<issued>2005-08-18T09:25:00-07:00</issued>
<modified>2005-08-18T16:30:19Z</modified>
<created>2005-08-18T16:30:19Z</created>
<link href="http://members.connectto.net/2005/08/this-blog-has-moved.htm" rel="alternate" title="This blog has moved" type="text/html"/>
<id>tag:blogger.com,1999:blog-10442576.post-112438261924619053</id>
<title mode="escaped" type="text/html">This blog has moved</title>
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<div xmlns="http://www.w3.org/1999/xhtml">
<span style="font-family:verdana;font-size:130%;">
<strong>Please update your links, readers etc. to the new blog address</strong>
</span>
<br/>
<span style="font-family:verdana;font-size:130%;">
<strong/>
</span>
<br/>
<a href="http://blog.connectto.net/">
<span style="font-family:verdana;font-size:130%;">
<strong>http://blog.connectto.net/</strong>
</span>
</a>
<br/>
<br/>
<span style="font-family:verdana;font-size:130%;color:#3333ff;">Also, drop us a line on the new blog to let us know you have all seen this message. We would really appreciate that.</span>
<br/>
<a href="http://members.connectto.net/uploaded_images/bigtup-752145.gif">
<img alt="" border="0" src="http://members.connectto.net/uploaded_images/bigtup-739253.gif" style="FLOAT: right; MARGIN: 0px 0px 10px 10px; CURSOR: hand"/>
</a>
<br/>
<br/>Thank you all!<br/>Support Team</div>
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<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
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<issued>2005-08-15T12:35:00-07:00</issued>
<modified>2005-08-15T19:36:29Z</modified>
<created>2005-08-15T19:36:29Z</created>
<link href="http://members.connectto.net/2005/08/we-will-be-moving-this-blog.htm" rel="alternate" title="We will be moving this blog" type="text/html"/>
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<div xmlns="http://www.w3.org/1999/xhtml">The new page has just started- http://blog.connectto.net/support/<br/>Check it out! We will slowly phase this one out and start posting on the new one. Make sure you update!</div>
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<link href="https://www.blogger.com/atom/10442576/112412917625813334" rel="service.edit" title="CALIFORNIA LEGISLATOR Debra Bowen is Quoted as Saying:" type="application/atom+xml"/>
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<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
</author>
<issued>2005-08-15T11:02:00-07:00</issued>
<modified>2005-08-15T18:12:53Z</modified>
<created>2005-08-15T18:06:16Z</created>
<link href="http://members.connectto.net/2005/08/california-legislator-debra-bowen-is.htm" rel="alternate" title="CALIFORNIA LEGISLATOR Debra Bowen is Quoted as Saying:" type="text/html"/>
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<title mode="escaped" type="text/html">CALIFORNIA LEGISLATOR Debra Bowen is Quoted as Saying:</title>
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<div xmlns="http://www.w3.org/1999/xhtml">"Trusting Microsoft to protect computer users from spam is<br/>like putting telemarketers in charge of the do-not-call list."<br/>;)<br/>We though that was an interesting statement</div>
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<link href="https://www.blogger.com/atom/10442576/112412712472559540" rel="service.edit" title="E Mail Messsage &quot;HEADER&quot; Example" type="application/atom+xml"/>
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<author>
<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
</author>
<issued>2005-08-15T10:31:00-07:00</issued>
<modified>2005-08-15T17:32:04Z</modified>
<created>2005-08-15T17:32:04Z</created>
<link href="http://members.connectto.net/2005/08/e-mail-messsage-header-example.htm" rel="alternate" title="E Mail Messsage &quot;HEADER&quot; Example" type="text/html"/>
<id>tag:blogger.com,1999:blog-10442576.post-112412712472559540</id>
<title mode="escaped" type="text/html">E Mail Messsage "HEADER" Example</title>
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<div xmlns="http://www.w3.org/1999/xhtml">If you are having trouble getting email from people (people are telling you the emails they send you bounce back to them) we will need the FULL MESSAGE HEADER/SOURCE and any error messages they receive in order to troubleshoot it.<br/>
<br/>If you cannot provide us with the information there is nothing we can do. Forwarding the bounce message will not be enough because most email clients cut the headers from the previous email when forwarding.<br/>
<br/>Forwarding a bounce message just provides the bounce error message which is only sometime useful. <br/>We need you to 'view message source' or 'show all headers' and copy that information into the forwarded bounce email and send it to us- support@connectto.net.</div>
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<link href="https://www.blogger.com/atom/10442576/112411604363062443" rel="service.edit" title="Reply to Brad- re: dropped connection issue" type="application/atom+xml"/>
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<author>
<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
</author>
<issued>2005-08-15T07:22:00-07:00</issued>
<modified>2005-08-15T14:27:23Z</modified>
<created>2005-08-15T14:27:23Z</created>
<link href="http://members.connectto.net/2005/08/reply-to-brad-re-dropped-connection.htm" rel="alternate" title="Reply to Brad- re: dropped connection issue" type="text/html"/>
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<title mode="escaped" type="text/html">Reply to Brad- re: dropped connection issue</title>
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<div xmlns="http://www.w3.org/1999/xhtml">Hi Brad, we read your post and since we did not know which Brad you are we will answer your "dropped connection" issue here.<br/>
<br/>Check out the Trouble shooting page-http://members.connectto.net/trouble.htm<br/>
<br/>There are some things to try that may help as well as things you can check on your end.<br/>
<br/>Examples:<br/>
<br/>If you are experiencing bad connections with things like dropped connections or general crummy connections here are some things you can try if you want.<br/>1. Adjust modem port speed down from the maximum which is 115200 to  57600<br/>To do that go into CONTROL PANEL, PHONE AND MODEMS, click the MODEM TAB, PROPERTIES, MODEM TAB again, change MAXIMUM PORT SPEED<br/>Make sure you click OK and/or Apply as needed while leaving the Modem Properties.<br/>NOTE: The instructions above are for Windows XP but steps for most operating systems should be similar.<br/>
<br/>2. Another thing to try is;<br/>Adding 3 comma's to END of access number ,,,<br/> This can sometimes help the modem establish a better connection and may help with dropped connection issues<br/>
<br/>
<span style="color: rgb(204, 0, 0);">**Also, if you are using Outlook Express make sure that "hang up after sending and receiving" is NOT checked. You can find that setting in TOOLS, OPTIONS, CONNECTIONS in your OE toolbar.</span>
</div>
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<issued>2005-08-12T13:18:00-07:00</issued>
<modified>2005-08-12T20:25:53Z</modified>
<created>2005-08-12T20:25:53Z</created>
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<title mode="escaped" type="text/html">Doesn't anyone have anything to say?</title>
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<br/>We post and we post here but hardly anyone makes any comments! Doesn't anyone who reads this blog have anything to say? Any comments on the things that are posted here, anything?!<br/>We are sure many of you out there have something to contribute!</div>
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<link href="https://www.blogger.com/atom/10442576/112385511390452148" rel="service.edit" title="FCC Rule On Internet Calls Said To Encourage Hacking" type="application/atom+xml"/>
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<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
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<issued>2005-08-12T06:57:00-07:00</issued>
<modified>2005-08-12T13:58:33Z</modified>
<created>2005-08-12T13:58:33Z</created>
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<title mode="escaped" type="text/html">FCC Rule On Internet Calls Said To Encourage Hacking</title>
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<b class="teaser">While the FCC agreed with a request from law enforcement to affirm that VoIP falls under the purview of a wiretapping statute, alarmed industry groups warn that compliance will create more vulnerabilities and opportunities for hackers.</b>
<br/>  <!-- authors -->            By Jennifer C. Kerr , The Associated Press</div>
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<link href="https://www.blogger.com/atom/10442576/112385504768607972" rel="service.edit" title="Most Spam Sent From Zombies" type="application/atom+xml"/>
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<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
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<issued>2005-08-12T06:56:00-07:00</issued>
<modified>2005-08-12T13:57:27Z</modified>
<created>2005-08-12T13:57:27Z</created>
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<b class="teaser">For the third straight month, most of the spam sent across the Internet originated on zombie machines, hijacked computers remotely controlled by spammers, a mail security firm says.</b>
<br/>  <!-- authors -->                    <span class="tagline">                    <br/>                                                                                                            <!-- remove http:// substring (if present) from the url -->                                                                                                               <a href="http://www.techweb.com/headlines_week/" target="_blank">                 TechWeb News                 </a>                                                           </span>
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<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
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<issued>2005-08-12T06:55:00-07:00</issued>
<modified>2005-08-12T13:56:13Z</modified>
<created>2005-08-12T13:56:13Z</created>
<link href="http://members.connectto.net/2005/08/windows-2000-users-dealing-with-wave.htm" rel="alternate" title="Windows 2000 Users Dealing With Wave of Bugs" type="text/html"/>
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<b class="teaser">Security analysts say the latest vulnerabilities prove that Windows 2000, no matter where it is in Microsoft's support cycle, will continue to be a target for attackers.</b>
<br/>  <!-- authors -->          <span class="tagline">By                                        Gregg                          Keizer                               <br/>                                                                                                            <!-- remove http:// substring (if present) from the url -->                                                                                                               <a href="http://www.techweb.com/headlines_week/" target="_blank">                 TechWeb News                 </a>                                                           </span>
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<link href="https://www.blogger.com/atom/10442576/112385483273680338" rel="service.edit" title="Identity-Theft Keylogger Identified" type="application/atom+xml"/>
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<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
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<issued>2005-08-12T06:53:00-07:00</issued>
<modified>2005-08-12T13:53:52Z</modified>
<created>2005-08-12T13:53:52Z</created>
<link href="http://members.connectto.net/2005/08/identity-theft-keylogger-identified.htm" rel="alternate" title="Identity-Theft Keylogger Identified" type="text/html"/>
<id>tag:blogger.com,1999:blog-10442576.post-112385483273680338</id>
<title mode="escaped" type="text/html">Identity-Theft Keylogger Identified</title>
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<b class="teaser">Sunbelt Software has identified the keylogging spyware that is feeding sensitive personal information to an identity-theft ring. The FBI confirms it has been in contact with Sunbelt and is looking into the company's findings.</b>
<br/>  <!-- authors -->          <span class="tagline">By                                        Thomas                          Claburn                               <br/>                                                                                                <!-- remove http:// substring (if present) from the url -->                                                                                                               <a href="http://www.informationweek.com/;jsessionid=LKG0FLQ15TWUKQSNDBCSKHSCJUMEKJVN" target="_blank">                 InformationWeek                 </a>                                                           </span>
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<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
</author>
<issued>2005-08-09T09:33:00-07:00</issued>
<modified>2005-08-09T16:34:44Z</modified>
<created>2005-08-09T16:34:44Z</created>
<link href="http://members.connectto.net/2005/08/update-080905-email-is-running-slow.htm" rel="alternate" title="UPDATE 08/09/05 Email Is Running Slow This Morning- issue resolved 9:30 am PST" type="text/html"/>
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<title mode="escaped" type="text/html">UPDATE 08/09/05 Email Is Running Slow This Morning- issue resolved 9:30 am PST</title>
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<div xmlns="http://www.w3.org/1999/xhtml">Slow mail issue is now resolved</div>
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<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
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<issued>2005-08-09T09:09:00-07:00</issued>
<modified>2005-08-09T16:35:39Z</modified>
<created>2005-08-09T16:12:52Z</created>
<link href="http://members.connectto.net/2005/08/080905-email-is-running-slow-this.htm" rel="alternate" title="08/09/05 Email Is Running Slow This Morning" type="text/html"/>
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<title mode="escaped" type="text/html">08/09/05 Email Is Running Slow This Morning</title>
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<div xmlns="http://www.w3.org/1999/xhtml">All emails are being delayed this morning.<br/>We are working on this issue and hope to have it resolved soon.<br/>We are sorry for the inconvienience.</div>
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<issued>2005-08-09T08:26:00-07:00</issued>
<modified>2005-08-09T15:27:39Z</modified>
<created>2005-08-09T15:27:39Z</created>
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<title mode="escaped" type="text/html">Calls for Outlook Express Tutorials on the rise</title>
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<div xmlns="http://www.w3.org/1999/xhtml">We cannot "teach" anyone how to use Outlook, Outlook Express or any other email  client. These "tutorial" calls are usually 45 minutes long or more. While we are  trying to explain things to a customer on "how to use Outlook Express" (which is  not our responsibilty) other people may be trying to call because they cannot  connect to the Internet or another issue that IS our responsibility.<br/>
<br/>If  you choose the use these programs you will need to seek help from the company  that makes the product. Our job is to help you with set up issues should you  encounter them or send/receive issues depending on the error message you may  receive. Some error message in these email clients have nothing to do with our  service but is related to the software. It is important to make note of the  EXACT error message and the number of the error message. We have a page listing  many of the most common ones <a href="http://members.connectto.net/email.htm">here</a>
<br/>We offer the ability  to use email clients with our email but once it is set up (all settings are  correct) and there is nothing wrong with the mail server that is the end of our  responsibility and you will need to find help from the software vendor.<br/>We  do our best to post error messages and the resolution for them on our site but  our customers need to read the help for it to do any good.<br/>The email help  page is located here - <a href="http://members.connectto.net/email.htm">Email  Information &amp; Help by ConnectTo.net</a>
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<issued>2005-08-09T08:19:00-07:00</issued>
<modified>2005-08-09T15:21:53Z</modified>
<created>2005-08-09T15:21:01Z</created>
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<title mode="escaped" type="text/html">08/09/05 Numbers in the 567 Area Code that end in '0038'</title>
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<div xmlns="http://www.w3.org/1999/xhtml">Numbers affected:<br/>567 510 0038<br/>Numbers in the 567 Area Code that end in '0038' are not able to be dialed by callers in the 419 area code, who recieve busy signals. We have confirmed that these calls should be local, however this has been escalated to verify our findings.</div>
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<issued>2005-08-08T09:32:00-07:00</issued>
<modified>2005-08-08T16:33:03Z</modified>
<created>2005-08-08T16:33:03Z</created>
<link href="http://members.connectto.net/2005/08/traders-den.htm" rel="alternate" title="The Traders’ Den" type="text/html"/>
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<title mode="escaped" type="text/html">The Traders’ Den</title>
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<div xmlns="http://www.w3.org/1999/xhtml">Thank you for visiting The Traders’ Den. We are a team of avid music collectors dedicated to the free trading of lossless unofficial (aka bootleg) musical audio and video recordings. <span style="color: rgb(255, 0, 0);">The site contains no pirated material, and implements free distribution through the revolutionary BitTorrent peer-to-peer file swapping platform.</span> We also have forums where people interested in traditional forms of lossless trading such as blanks and postage (B&amp;P), snail mail trading, and trees/vines/loops can post trade lists and meet to arrange swaps.<br/>
<br/> Most of the music you will find here is live performances from your favorite artists that have never been officially released. Please buy the released music and support the artists and organizations that bring it to you. Our site serves as an auxiliary avenue for fans who want to dive deeper into a certain artist than their official catalog permits.</div>
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<link href="https://www.blogger.com/atom/10442576/112351823633089831" rel="service.edit" title="Live Music Archive" type="application/atom+xml"/>
<link href="http://www.archive.org/audio/etree.php" rel="related" title="Live Music Archive" type="text/html"/>
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<issued>2005-08-08T09:22:00-07:00</issued>
<modified>2005-08-08T16:23:56Z</modified>
<created>2005-08-08T16:23:56Z</created>
<link href="http://members.connectto.net/2005/08/live-music-archive.htm" rel="alternate" title="Live Music Archive" type="text/html"/>
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<title mode="escaped" type="text/html">Live Music Archive</title>
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<div xmlns="http://www.w3.org/1999/xhtml">Welcome to the Live Music Archive. <a href="http://wiki.etree.org/">etree.org</a>  is a community committed to providing the highest quality live concerts in a lossless, downloadable format.<br/>The Internet Archive has teamed up with etree.org to preserve and archive as many live concerts as possible for current and future generations to enjoy.<br/>All music in this Collection is from <a href="http://wiki2.etree.org/index.php?page=TradeFriendly">trade-friendly</a> artists and is <b>strictly noncommercial</b>, both for access here and for any further distribution. Artists' commercial releases are off-limits. This collection is maintained by the etree.org community.</div>
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<link href="https://www.blogger.com/atom/10442576/112351778373366323" rel="service.edit" title="Stay Safe Online" type="application/atom+xml"/>
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<issued>2005-08-08T09:15:00-07:00</issued>
<modified>2005-08-08T16:16:23Z</modified>
<created>2005-08-08T16:16:23Z</created>
<link href="http://members.connectto.net/2005/08/stay-safe-online.htm" rel="alternate" title="Stay Safe Online" type="text/html"/>
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<title mode="escaped" type="text/html">Stay Safe Online</title>
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<span style="color:red;">    <h4>TOP TEN CYBER SECURITY TIPS</h4>    </span> <a href="http://www.staysafeonline.info/home-tips.html#1">1. Use "anti-virus software" and keep it up to     date.</a>
<br/>    <br/>    <a href="http://www.staysafeonline.info/home-tips.html#2">2. Don't open emails or attachments from unknown sources.     Be suspicious of any unexpected email attachments even if it appears     to be from someone you know.</a>
<br/>    <br/>    <a href="http://www.staysafeonline.info/home-tips.html#3">3. Protect your computer from Internet intruders - use     "firewalls."</a>
<br/>    <br/>    <a href="http://www.staysafeonline.info/home-tips.html#4">4. Regularly download security updates and "patches"     for operating systems and other software.</a>
<br/>    <br/>    <a href="http://www.staysafeonline.info/home-tips.html#5">5. Use hard-to-guess passwords. Mix upper case, lower     case, numbers, or other characters not easy to find in a dictionary,     and make sure they are at least eight characters long.</a>
<br/>    <br/>    <a href="http://www.staysafeonline.info/home-tips.html#6">6. Back-up your computer data on disks or CDs regularly.</a>
<br/>    <br/>    <a href="http://www.staysafeonline.info/home-tips.html#7">7. Don't share access to your computers with strangers.     Learn about file sharing risks. </a>
<br/>    <br/>    <a href="http://www.staysafeonline.info/home-tips.html#8">8. Disconnect from the Internet when not in use. </a>
<br/>    <br/>    <a href="http://www.staysafeonline.info/home-tips.html#9">9. Check your security on a regular basis. When you change     your clocks for daylight-savings time, reevaluate your computer security.</a>
<br/>    <br/>    <a href="http://www.staysafeonline.info/home-tips.html#10">10. Make sure your family members and/or your employees     know what to do if your computer becomes infected. </a>
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<link href="https://www.blogger.com/atom/10442576/112316443465557775" rel="service.edit" title="Report: Banks Make Theft Easy for Phishers" type="application/atom+xml"/>
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<issued>2005-08-04T07:06:00-07:00</issued>
<modified>2005-08-04T14:07:14Z</modified>
<created>2005-08-04T14:07:14Z</created>
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<title mode="escaped" type="text/html">Report: Banks Make Theft Easy for Phishers</title>
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<div xmlns="http://www.w3.org/1999/xhtml">Attackers take advantage of customer conveniences to create fake bank cards.<br/>Robert McMillan, IDG News Service<br/>Wednesday, August 03, 2005<br/>U.S. banks are putting customer convenience ahead of security and, in the process, making it much easier for online "phishers" to create counterfeit bank cards, according to a Gartner report. And with the Internet now a common source of stolen account information, phishers are accounting for a growing portion of the estimated $2.75 billion in annual losses that bank card abuse is costing U.S. banks, the Stamford, Connecticut, research firm said.<br/>
<br/>Click the link to read more</div>
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<link href="http://news.zdnet.com/2100-1009_22-5815141.html" rel="related" title="Phishing attacks have led to an estimated $2.75 billion in losses" type="text/html"/>
<author>
<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
</author>
<issued>2005-08-04T06:53:00-07:00</issued>
<modified>2005-08-04T13:54:38Z</modified>
<created>2005-08-04T13:54:38Z</created>
<link href="http://members.connectto.net/2005/08/phishing-attacks-have-led-to-estimated.htm" rel="alternate" title="Phishing attacks have led to an estimated $2.75 billion in losses" type="text/html"/>
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<title mode="escaped" type="text/html">Phishing attacks have led to an estimated $2.75 billion in losses</title>
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<div xmlns="http://www.w3.org/1999/xhtml">related to ATM and debit cards over the past 12 months, according to a new Gartner report.<br/>The report, released Tuesday, includes a recent survey of 5,000 U.S. bank customers. From the survey, Gartner estimates that 3 million Americans have lost an average of more than $900 each due to online scams over the past year</div>
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<link href="https://www.blogger.com/atom/10442576/112316351841942378" rel="service.edit" title="Dogpile: Search Engines Don't Have Much in Common" type="application/atom+xml"/>
<link href="http://www.internetnews.com/stats/article.php/3524441" rel="related" title="Dogpile: Search Engines Don't Have Much in Common" type="text/html"/>
<author>
<name>CONNECTTO.NET TECHNICAL SUPPORT TEAM</name>
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<issued>2005-08-04T06:50:00-07:00</issued>
<modified>2005-08-04T13:51:58Z</modified>
<created>2005-08-04T13:51:58Z</created>
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<title mode="escaped" type="text/html">Dogpile: Search Engines Don't Have Much in Common</title>
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<div xmlns="http://www.w3.org/1999/xhtml">August 2, 2005<br/>Dogpile: Search Engines Don't Have Much in Common<br/>By Susan Kuchinskas<br/>
<br/>Dogpile.com, owned by Infospace.com, announced it added results from MSN Search to its meta-search service.Users now can select from links to search results from the top four search players: Google (Quote, Chart), Yahoo (Quote, Chart), Ask Jeeves (Quote, Chart) and Microsoft's (Quote, Chart) MSN.<br/>
<br/>It backed up the announcement with the results of a study by researchers at the University of Pittsburgh and Pennsylvania State University showing a surprising lack of duplication in the top results of the major search engines.<br/>
<br/>When the researchers ran 12,570 different queries through search engines at Yahoo, Google, MSN and Ask Jeeves, they found that only 1.1 percent of the results appeared on all four engines, while 84.9 percent of the top results were unique to one engine. Only 2.6 percent of the results were shared by three search providers, and 11.4 percent were delivered by two search engines.<br/>
<br/>The researchers examined both paid and natural search results, but they tabulated only the results on the first page."The top four search engines are very viable sources of information," said Brian Bowman, Infospace vice president of marketing and product management. "But they're vastly different on page one. And most people never go beyond page one."</div>
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